RETURNS & EXCHANGES

You can return or exchange your order within 30 days of the date of dispatch

You can return or exchange your order by emailing us at info@rutajaan.com. Items sent back to us without a return request will not be accepted

We will refund your money within 30 days of receipt of the returned items. The refund will be issued via the same payment method that you used for the purchase

To return purchased items, please ensure that:

The items were purchased within the last 30 days

The items are in their original packaging and with labels

The items haven't been worn, washed, or damaged

We are not responsible for any damage to the items during return. Therefore, we suggest that you choose a secure shipping provider

We want to encourage responsible purchasing, so you will have to pay the return cost

Contact information

If you have any questions about our refund policy, please contact us at info@rutajaan.com